Last updated: August 20, 2025
We're parents too. We built Horaxtra because we got tired of waitlists, not because we wanted to collect your data.
Here's exactly what we do with your information. No legal jargon, no surprises.
When you want to join an activity, we ask for:
That's it. We don't ask for your child's name, age, or any other details. That's between you and the educator.
Here's our process:
The educator handles everything from there - session details, safety info, what your child needs to bring. We're just the matchmaker.
For the platform:
Email updates (optional):
What we DON'T do:
We use Stripe for payments. When you commit to pay for a session, we send you to Stripe's secure checkout. We never see or store your payment details - that's all handled by Stripe according to their privacy policy.
Since we're based in Barcelona, European privacy laws apply. You can:
Just email us at hola@horaxtra.com for any of these.
With educators: When you join their session, they get your contact details. They're independent service providers, so they handle your data according to their own practices.
With others: We might share your data if required by law, but we'll fight it if we think it's unreasonable.
With companies: Never. We're not venture-funded, we don't have investors to please. Your data stays with us or the educators you choose to work with.
We use standard security practices to protect your information. Your data is stored on secure European servers. But honestly, since we only collect email and phone numbers, there's not much sensitive stuff to protect.
We use a few carefully chosen services to make Horaxtra work:
We use Ignite Video, a European video hosting platform, to show you videos of our educators without any cookie tracking.
We use Plausible Analytics to understand how people use our website - like which pages are popular and where visitors come from. We chose Plausible because it's completely privacy-first: it collects only anonymous, aggregate data and doesn't track you personally.
When you commit to an activity, payment processing is handled by our secure payment partner, Stripe. We do not store your payment information. Stripe's privacy policy governs how your payment data is handled.
If we change this policy, we'll email everyone and post the updates here. We'll never make changes that weaken your privacy without telling you first.
Questions? Email us at hola@horaxtra.com
We actually read our emails and reply personally. No chatbots, no customer service scripts.
This policy covers Horaxtra (www.horaxtra.com), operated by TRANSFORMANIA INVERSIONES Y PROYECTOS S.L., based in Sant Cugat del Vallès, Barcelona, Spain.